Delivery Information
Shipping, delivery times, and returns policy
Delivery & shipping enquiries
shipping@allmypeptides.comDispatch Times
AllMyPeptides orders placed before 2 pm (Monday to Friday) are delivered the next working day. Orders placed after 2 pm will be delivered the following working day. Once dispatched, you will receive an email with a tracking number and a link to track your parcel. Please allow time for tracking updates, as this is managed by the courier once your parcel is in transit.
Delivery Times
| Service | Delivery Time | Cost |
|---|---|---|
| Express UK Special Delivery | Next business day | £4.99 (FREE over £75) |
Important Delivery Information
While we use reliable couriers for delivery, please note that delivery times are not guaranteed unless you have selected a guaranteed service at checkout. In rare cases, delays may occur due to circumstances outside of our control. We will always do our best to support and escalate delivery issues with the courier on your behalf.
Orders in Transit
We are unable to resend or refund any parcels while they are still in transit. Items marked as undelivered or returned to sender must be received back at our facility before a refund or replacement can be issued. Lost-in-transit parcels will be escalated with our delivery partners, and refunds or replacements will only be processed once the courier confirms the case can be closed — typically 15 working days for the UK.
Shipping Address Accuracy
Please ensure the shipping address you provide is accurate at checkout. We cannot redirect parcels once they are in transit. For security reasons, we do not amend shipping addresses after your order is confirmed unless specifically requested at the time of ordering.
Returns Policy
Due to the research nature of our products, we do not accept returns. Please ensure that the items you buy are adequate for your research before confirming your order.
We will only accept returns for defective or damaged items. If you receive a defective product, please contact us to arrange for a refund or exchange. We also accept exchanges for damaged products, allowing you to exchange the damaged item for a new one.
Please note: A parcel being returned to us by the courier due to non-delivery, incorrect address formatting, or delivery refusal will require the parcel to be received back at our facility before a refund or replacement can be issued. This applies even if the customer did not personally initiate the return.
All our products are sold strictly for research and laboratory testing purposes only. Not For Human Consumption.
We are committed to customer satisfaction and aim to build long-term relationships with all our clients. However, due to the nature of our products, we cannot offer advice on usage, concentration, or recommendations. All customers must carry out their own appropriate research prior to purchasing.